Introduction

Welcome to 121Vibes, a mobile application by M/s OIO Softwares. This document outlines our policies regarding the collection, use, and protection of your data. By using 121Vibes, you agree to the practices described in this Privacy Policy.

Data We Collect

• Basic Information: Name, email, and age for registration purposes.
• Payment Data: Encrypted details for transactions (we do not store sensitive payment data).
• Activity Data: Interaction logs for improving user experience (e.g., call duration, feedback).

How We Use Your Data

• To connect you with professional listeners anonymously.
• To provide a seamless user experience through personalized recommendations.
• To process transactions securely and send optional promotional content (opt-out available).

Data Protection

• All personal data is encrypted and stored securely.
• We do not share your data with third parties without explicit consent, except as required by law.

Your Rights

• Access and update your information via your profile settings.
• Request data deletion or opt-out of promotional communications by contacting us.

Terms and Conditions (T&C)

Acceptance of Terms

By downloading and using the 121Vibes app, you agree to these Terms and Conditions, along with our Privacy Policy.

Service Overview

121Vibes connects users with professional listeners for emotional support through anonymous audio and video calls. It is not a substitute for medical or psychological care.

Payment and Subscription

• All interactions are charged on a per-minute basis as outlined in the app.
• Payments are processed securely, and no sensitive financial data is retained by us.

User Conduct

• Do not share sensitive personal information (e.g., identity, financial details) with listeners.
• Maintain respectful interactions; abusive or inappropriate behavior will result in account termination.

Limitation of Liability

121Vibes is not responsible for the actions, advice, or suggestions provided by listeners. Users are solely responsible for their actions and decisions.

Governing Law

All disputes are governed by Indian law and fall under the jurisdiction of New Delhi courts.

Rules and Conduct (R&C)

General Guidelines

• Use the app responsibly and adhere to its purpose of providing emotional support.
• Do not attempt to identify or contact listeners outside the platform.

Prohibited Activities

• Recording calls or taking screenshots without consent.
• Using automated tools to access or manipulate the platform.
• Engaging in illegal or unethical activities while using the app.

Indemnification

Users agree to indemnify 121Vibes and its affiliates against any claims or damages arising from misuse of the app.

Changes to Policies

We reserve the right to update these policies as needed. Users will be notified of significant changes via email or app notifications.