User Safety

121vibes: Committed to Your Safety and Well-being

At 121vibes, we understand that creating a safe and supportive space for our users is critical. We are committed to providing a platform where you can connect with a Listener for emotional support and guidance, free from judgment, abuse, or exploitation.

This page outlines the safety standards and measures we have in place to protect our users:

  1. User Anonymity
    • We prioritize user privacy. You can access all our features while remaining completely anonymous.
    • We don't require any personal information during registration to ensure a safe space for open communication.
  2. Listener Verification
    • All our Listeners are verified employees who undergo thorough background checks.
    • Listeners are trained to provide emotional support and maintain confidentiality.
    • They are equipped to identify and address any potential safety concerns during interactions.
  3. Content Moderation
    • We use a combination of advanced AI tools and human moderation to monitor all interactions between users and Listeners.
    • This helps us identify and prevent inappropriate or harmful behavior, ensuring a safe and secure environment.
  4. Reporting and Blocking
    • We empower users to report any uncomfortable or inappropriate behavior from a Listener or another user.
    • You can easily report and block any Listener or interaction through our in-app reporting features.
    • All reports are taken seriously and investigated promptly.
  5. Reporting and Blocking
    • We provide resources and tips within the app to educate users about online safety, responsible communication, and emotional well-being.
    • This empowers users to make informed choices and have a positive experience on the platform.
  6. Commitment to Continuous Improvement
    • We regularly review and update our safety measures to stay ahead of evolving online threats and ensure the best possible experience for our users.
    • We value your feedback and encourage you to report any safety concerns you may have.
  7. 121vibes Child Safety Policy
    • 121vibes, a product of OIO Softwares, is an emotional support app designed to provide users with a safe, non-explicit, and supportive environment. Our users enjoy complete anonymity, and our Listeners are verified employees trained to meet users' emotional needs. We have a zero-tolerance policy for child sexual abuse and exploitation (CSAE) and have implemented robust measures to prevent and address such issues.
    • Safety Standards Against Child Sexual Abuse and Exploitation (CSAE)
    • To protect minors and prevent CSAE, we adhere to the following safety standards:
      • Listener Verification: Our Listeners are verified employees who undergo background checks and training. They are equipped to provide emotional support to users.
      • Content Moderation: We use AI tools and human moderators to monitor interactions between users and Listeners to prevent any inappropriate or harmful behavior.
      • Reporting and Blocking: Users can easily report or block any Listener or interaction. All reports are reviewed promptly, and appropriate action is taken.
      • Education and Awareness: We provide resources and tips to educate users about online safety and emotional well-being.
      • Parental Controls: For users under 18, we offer parental control options to allow parents to monitor and manage their child's app activity.

Contact Us

If you have any questions or concerns about safety on 121vibes, please don't hesitate to contact us through the following methods:

  • Email: support@oiosoftwares.com

  • In-App Reporting: Use the "Report" button to flag any inappropriate behavior during a conversation.